Ketzo Natural Space informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services through the website www.ketzo.es.

In this regard, Ketzo Natural Space, hereinafter referred to as the Data Controller, guarantees compliance with current regulations on the protection of personal data, as reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons (GDPR).

The use of the website implies the acceptance of this Privacy Policy, as well as the conditions included in the Legal Notice.

Identity of the Data Controller

Data Controller: Joana Martorell Morro

Tax ID: 78215460G

Address: Avda. del Císter 39, Ground Floor, Local A Right

Email: hola@ketzo.es

Website: www.ketzo.es

Principles Applied in Data Processing

In the processing of your personal data, the Data Controller will apply the following principles in line with the requirements of the new European data protection regulation:

• Lawfulness, fairness, and transparency: The Data Controller will always require consent for the processing of your personal data, which may be for one or more specific purposes, about which you will be informed transparently beforehand.
• Data minimization: The Data Controller will only request strictly necessary data for the purpose(s) it is requested.
• Limitation of retention period: Data will be kept for the time strictly necessary for the purpose(s) of the processing. The Data Controller will inform you of the corresponding retention period based on the purpose. For subscriptions, the Data Controller will periodically review lists and delete inactive records after a considerable time.
• Integrity and confidentiality: Your data will be processed in a manner that ensures its security, confidentiality, and integrity. The Data Controller takes necessary precautions to prevent unauthorized access or misuse of user data by third parties.

Collection of Personal Data

For browsing www.ketzo.es, it is not necessary to provide any personal data. Cases where you do provide your personal data are as follows:

• When contacting through contact forms or sending an email.
• When making a comment on an article or page.

Your Rights

The Data Controller informs you that you have the right to:

• Request access to stored data.
• Request rectification or erasure.
• Request restriction of processing.
• Object to processing.
• Request data portability.

The exercise of these rights is personal and must be carried out directly by the interested party, by contacting the Data Controller directly. This means that any client, subscriber, or collaborator who has provided their data at any time can contact the Data Controller and request information about the data stored, how it was obtained, request rectification, data portability, oppose processing, limit its use, or request cancellation of data in the Data Controller’s files.

To exercise your rights of access, rectification, erasure, portability, and objection, you must send an email to hola@ketzo.es along with valid proof of identity, such as a photocopy of your ID card or equivalent.

You have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you believe that the processing of personal data concerning you infringes the Regulation.

Purpose of Personal Data Processing

When you connect to the website to send an email to the Data Controller, subscribe to their newsletter (if available), or make a purchase, you are providing personal information for which the Data Controller is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management, and storage of your information as described in the Legal Notice and this Privacy Policy.

The personal data and purpose of processing by the Data Controller differ according to the method of information capture:

• Contact forms: The Data Controller requests personal data, including name and surname, email address, telephone number, and website address, to respond to your inquiries.
• Subscription forms: The Data Controller requests personal data, including name and surname, email address, telephone number, and website address, to manage the subscription list, send newsletters, promotions, and special offers.

The data you provide to the Data Controller will be located on servers managed by the Data Controller.

For example, the Data Controller uses these data to respond to your messages, doubts, complaints, comments or concerns you may have regarding the information included on the Website, the services provided through the Website, the processing of your personal data, questions regarding the legal texts included on the Website, as well as any other query you may have that is not subject to the terms and conditions of the Website or of the contract.
Content subscription forms: The Data Controller requests the following personal data: Name and surname, e-mail address, telephone number and address of your website in order to manage the subscription list, send newsletters, promotions and special offers.
The data you provide to the Data Controller will be stored on the servers of the Data Controller’s own management.
There are other purposes for which the Data Controller processes your personal data:
To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms to help this website ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
To analyse browsing. The Data Controller collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website whose characteristics and purpose are detailed in the Cookies Policy.
To manage social networks, the Data Controller has a presence on social networks. If you become a follower on the social networks of the Data Controller, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.
You can consult the privacy policies of the main social networks:
– Facebook
– Twitter
– Linkedin
– YouTube
– Instagram
The Data Controller will process your personal data in order to correctly manage its presence in the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of the social networks allow.
Under no circumstances will the Data Controller use the profiles of followers on social networks to send advertising on an individual basis.

Security of Personal Data

To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The website is hosted on easyname.es. The security of your data is guaranteed, as all necessary security measures are taken. You can consult their privacy policy for more information.

Embedded Content from Other Websites

The pages of this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookies Policy

For this website to function correctly, it needs to use cookies, which is information stored in your web browser.

In the Cookies Policy page, you can find all the information related to the policy of collection, purpose, and treatment of cookies.

Legal Basis for Data Processing

The legal basis for processing your data is consent. To contact the Data Controller, subscribe to a newsletter, or make comments on this website, you must accept this Privacy Policy.

Categories of Personal Data

The categories of personal data processed by the Data Controller are:

• Identifying information.

Retention of Personal Data

Personal data provided to the Data Controller will be retained until you request its deletion.

Web Browsing

When browsing www.ketzo.es, non-identifiable data may be collected, including IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.

The Data Controller uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns, and collect demographic information.

Accuracy and Truthfulness of Personal Data

You commit to ensuring that the data provided to the Data Controller is correct, complete, accurate, and up-to-date, as well as keeping it duly updated.

As a User of the website, you are solely responsible for the truth and correctness of the data you submit to the site, absolving the Data Controller of any responsibility in this regard.

Acceptance and Consent

As a User of the website, you declare that you have been informed of the conditions regarding the protection of personal data, and you accept and consent to their processing by the Data Controller in the manner and for the purposes indicated in this Privacy Policy.

Revocability

To exercise your rights of access, rectification, erasure, portability, and objection, you must send an email to www.ketzo.es along with valid proof of identity, such as a photocopy of your ID card or equivalent.

Changes to the Privacy Policy 

The Data Controller reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. 

These policies will be in effective until they are modified by other duly published policies.